Returns & Exchanges
At BOA, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel. If your new fashion piece isn't the perfect fit, we are here to help you find an exchange or secure a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all BOA tags attached and include the printed return authorization slip inside.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting the request.
Receive Your Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing